职业健康安全管理体系 10.2 事件、不符合和纠正措施 中英文对照
职业健康安全管理体系 10.2 事件、不符合和纠正措施中英文对照
10 改进
组织应建立、实施和保持包括报告、调查和采取措施在内的过程，以确定和管理事件和不符合。
当事件或不符合发生时，组织应：
- 及时对事件和不符合做出反应，并在适用时：
- 采取措施予以控制和纠正；
- 处置后果；
- 在工作人员的参与（见5.4）和其他相关方的参加下，通过下列活动，评价是否采取纠正措施，以消除导致事件或不符合的根本原因，防止事件或不符合再次发生或在其他场合发生：
- 调查事件或评审不符合；
- 确定导致事件或不符合的原因；
- 确定类似事件是否曾经发生过，不符合是否存在，或它们是否可能会发生；
- 在适当时，对现有的职业健康安全风险和其他风险的评价进行评审（见6.1）；
- 按照控制层级（见8.1.2）和变更管理（见8.1.3），确定并实施任何所需的措施，包括纠正措施；
- 在采取措施前，评价与新的或变化的危险源相关的职业健康安全风险；
- 评审任何所采取措施的有效性，包括纠正措施；
- 在必要时，变更职业健康安全管理体系。
纠正措施应与事件或不符合所产生的影响或潜在影响相适应。
组织应保留文件化信息作为以下方面的证据：
- 事件或不符合的性质以及所采取的任何后续措施；
- 任何措施和纠正措施的结果，包括其有效性。
组织应就此文件化信息与相关工作人员及其代表（若有）和其他有关的相关方进行沟通。
注：及时报告和调查事件可有助于消除危险源和尽快降低相关职业健康安全风险。
The organization shall establish, implement and maintain a process(es), including reporting, investigating and taking action, to determine and manage incidents and nonconformities.
When an incident or a nonconformity occurs, the organization shall:
- react in a timely manner to the incident or nonconformity and, as applicable:
- take action to control and correct it;
- deal with the consequences;
- evaluate, with the participation of workers (see 5.4) and the involvement of other relevant interested parties, the need for corrective action to eliminate the root cause(s) of the incident or nonconformity, in order that it does not recur or occur elsewhere, by:
- investigating the incident or reviewing the nonconformity;
- determining the cause(s) of the incident or nonconformity;
- determining if similar incidents have occurred, if nonconformities exist, or if they could potentially occur;
- review existing assessments of OH&S risks and other risks, as appropriate (see 6.1);
- determine and implement any action needed, including corrective action, in accordance with the hierarchy of controls (see 8.1.2) and the management of change (see 8.1.3);
- assess OH&S risks that relate to new or changed hazards, prior to taking action;
- review the effectiveness of any action taken, including corrective action;
- make changes to the OH&S management system, if necessary.
Corrective actions shall be appropriate to the effects or potential effects of the incidents or nonconformities encountered.
The organization shall retain documented information as evidence of:
- the nature of the incidents or nonconformities and any subsequent actions taken;
- the results of any action and corrective action, including their effectiveness.
The organization shall communicate this documented information to relevant workers, and, where they exist, workers’ representatives, and other relevant interested parties.
NOTE The reporting and investigation of incidents without undue delay can enable hazards to be eliminated and associated OH&S risks to be minimized as soon as possible.
