GB/T 24001-2016 3.4 与绩效评价和改进有关的术语 中英文对照
GB/T 24001-2016 3.4 与绩效评价和改进有关的术语中英文对照
3 术语和定义
3.4.1
审核audit
获取审核证据并予以客观评价，以判定审核准则满足程度的系统的、独立的、形成文件的过程（3.5.5）。
注 1：内部审核由组织（3.1.4）自行实施执行或由外部其他方代表其实施。
注 2：审核可以是结合审核（结合两个或多个领域）。
注 3：审核应由与被审核活动无责任关系、无偏见和无利益冲突的人员进行，以证实其独立性。
注 4：“审核证据”包括与审核准则相关且可验证的记录、事实陈述或其他信息；而“审核准则”则是指与审核证据进行比较时作为参照的一组方针、程序或要求（3.2.8）， GB/T19011中3.3 和 3.2 中分别对它们进行了定义。
3.4.2符合conformity
满足要求（3.2.8）。
3.4.3不符合nonconformity
未满足要求（3.2.8）。
注 1：不符合与本标准要求及组织（3.1.4）自身规定的附加的环境管理体系（3.1.2）要求有关。
3.4.4纠正措施corrective action
为消除不符合（3.4.3）的原因并预防再次发生所采取的措施。
注 1：一项不符合可能由不止一个原因导致。
3.4.5持续改进continual improvement
不断提升绩效（3.4.10）的活动。
注 1：提升绩效（3.4.11）是指运用环境管理体系（3.1.2），提升符合组织（3.1.4）的环境方针（3.1.3）的环境绩效（3.4.11）。
注 2：该活动不必同时发生于所有领域，也并非不能间断。
3.4.6有效性effectiveness
实现策划的活动并取得策划的结果的程度。
3.4.7参数indicator
对运行、管理或状况的条件或状态的可度量的表述。
[来源：ISO 14031 中的 3.15]
3.4.8监视monitoring
确定体系、过程（3.3.5）或活动的状态
注 1：为了确定状态，可能需要实施检查、监督或认真地观察。
3.4.9测量measurement
确定数值的过程（3.3.5）。
3.4.10绩效performance
可度量的结果。
注 1：绩效可能与定量或定性的发现有关。
注 2：绩效可能与活动、过程（3.3.5）、产品（包括服务）、体系或组织（3.1.4）的管理有关。
3.4.11环境绩效environmental performance
与环境因素（3.2.2）的管理有关的绩效（3.4.10）。
注 1：对于一个环境管理体系（3.1.2），可能依据组织（3.1.4）的环境方针（3.1.3）、环境目标（3.2.6）或其他准则，运用参数（3.4.7）来测量结果。
3.4.1
audit
systematic, independent and documented process (3.3.5) for obtaining audit evidence and evaluating it objectively to determine the extent to which the audit criteria are fulfilled
Note 1 to entry: An internal audit is conducted by the organization (3.1.4) itself, or by an external party on its behalf.
Note 2 to entry: An audit can be a combined audit (combining two or more disciplines).
Note 3 to entry: Independence can be demonstrated by the freedom from responsibility for the activity being audited or freedom from bias and conflict of interest.
Note 4 to entry: “Audit evidence” consists of records, statements of fact or other information which are relevant to the audit criteria and are verifiable; and “audit criteria” are the set of policies, procedures or requirements (3.2.8) used as a reference against which audit evidence is compared, as defined in ISO 19011:2011, 3.3 and 3.2 respectively.
3.4.2conformity
fulfilment of a requirement (3.2.8)
3.4.3nonconformity
non-fulfilment of a requirement (3.2.8)
Note 1 to entry: Nonconformity relates to requirements in this International Standard and additional environmental management system (3.1.2) requirements that an organization (3.1.4) establishes for itself.
3.4.4corrective action
action to eliminate the cause of a nonconformity (3.4.3) and to prevent recurrence
Note 1 to entry: There can be more than one cause for a nonconformity.
3.4.5continual improvement
recurring activity to enhance performance (3.4.10)
Note 1 to entry: Enhancing performance relates to the use of the environmental management system (3.1.2) to enhance environmental performance (3.4.11) consistent with the organization’s (3.1.4) environmental policy (3.1.3).
Note 2 to entry: The activity need not take place in all areas simultaneously, or without interruption.
3.4.6effectiveness
extent to which planned activities are realized and planned results achieved
3.4.7indicator
measurable representation of the condition or status of operations, management or conditions
[SOURCE: ISO 14031:2013, 3.15]
3.4.8monitoring
determining the status of a system, a process (3.3.5) or an activity
Note 1 to entry: To determine the status, there might be a need to check, supervise or critically observe.
3.4.9measurement
process (3.3.5) to determine a value
3.4.10performance
measurable result
Note 1 to entry: Performance can relate either to quantitative or qualitative findings.
Note 2 to entry: Performance can relate to the management of activities, processes (3.3.5), products (including services), systems or organizations (3.1.4).
3.4.11environmental performance
performance (3.4.10) related to the management of environmental aspects (3.2.2)
Note 1 to entry: For an environmental management system (3.1.2), results can be measured against the organization’s (3.1.4) environmental policy (3.1.3), environmental objectives (3.2.6) or other criteria, using indicators (3.4.7).
