质量管理体系 要求GB/T 19001-2016 8.5.3 顾客或外部供方的财产 中英文对照
质量管理体系 要求GB/T 19001-2016 8.5.3 顾客或外部供方的财产中英文对照
8.5 生产和服务提供
组织在控制或使用顾客或外部供方的财产期间,应对其进行妥善管理。
对组织使用的或构成产品和服务一部分的顾客和外部供方财产,组织应予以识别、验证、防护和保护。
若顾客或外部供方的财产发生丢失、损坏或发现不适用情况,组织应向顾客或外部供方报告,并保留相关形成文件的信息。
注:顾客或外部供方的财产可能包括材料、零部件、工具和设备,顾客的场所,知识产权和个人信息。
The organization shall exercise care with property belonging to customers or external providers while it is under the organization’s control or being used by the organization.
The organization shall identify, verify, protect and safeguard customers’ or external providers’ property provided for use or incorporation into the products and services.
When the property of a customer or external provider is lost, damaged or otherwise found to be unsuitable for use, the organization shall report this to the customer or external provider and retain documented information on what has occurred.
NOTE A customer’s or external provider’s property can include materials, components, tools and equipment, premises, intellectual property and personal data.