质量管理体系 要求GB/T 19001-2016 8.4.1 总则 中英文对照

质量管理体系 要求GB/T 19001-2016 8.4.1 总则中英文对照

8.4 外部提供的过程、产品和服务的控制

更新日期:2024-07-19
8.4.1 总则

组织应确保外部提供的过程、产品和服务符合要求。

在下列情况下,组织应确定对外部提供的过程、产品和服务实施的控制:

  • 外部供方的过程、产品和服务将构成组织自身的产品和服务的一部分;
  • 外部供方代表组织直接将产品和服务提供给顾客;
  • 组织决定由外部供方提供的过程或过程的一部分。

组织应基于外部供方按照要求提供过程、产品或服务的能力,确定外部供方的评价、选择、绩效监视以及再评价的准则,并加以实施。对于这些活动和由评价引发的任何必要的措施,组织应保留形成文件的信息。

8.4.1 General

The organization shall ensure that externally provided processes, products and services conform to requirements.

The organization shall determine the controls to be applied to externally provided processes, products and services when:

  • products and services from external providers are intended for incorporation into the organization’s own products and services;
  • products and services are provided directly to the customer(s) by external providers on behalf of the organization;
  • a process, or part of a process, is provided by an external provider as a result of a decision by the organization.

The organization shall determine and apply criteria for the evaluation, selection, monitoring of performance, and re-evaluation of external providers, based on their ability to provide processes or products and services in accordance with requirements. The organization shall retain documented information of these activities and any necessary actions arising from the evaluations.

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