质量管理体系 要求GB/T 19001-2016 8.2.2 产品和服务要求的确定 中英文对照
质量管理体系 要求GB/T 19001-2016 8.2.2 产品和服务要求的确定中英文对照
8.2 产品和服务的要求
更新日期:2024-07-19
8.2.2 产品和服务要求的确定
在确定向顾客提供的产品和服务的要求时,组织应确保:
- 产品和服务的要求得到规定,包括:
- 适用的法律法规要求;
- 组织认为的必要要求。
- 对其所提供的产品和服务,能够满足组织声称的要求。
8.2.2 Determining the requirements for products and services
When determining the requirements for the products and services to be offered to customers, the organization shall ensure that:
- the requirements for the products and services are defined, including:
- any applicable statutory and regulatory requirements;
- those considered necessary by the organization;
- the organization can meet the claims for the products and services it offers.