质量管理体系 要求GB/T 19001-2016 10.1 总则 中英文对照
质量管理体系 要求GB/T 19001-2016 10.1 总则中英文对照
10 改进
更新日期：2024-07-19
10.1 总则
组织应确定和选择改进机会，并采取必要措施，以满足顾客要求和增强顾客满意。
这应包括：
- 改进产品和服务以满足要求并关注未来的需求和期望；
- 纠正、预防或减少不利影响；
- 改进质量管理体系的绩效和有效性。 注：改进的例子可包括纠正、纠正措施、持续改进、突破性变革、创新和重组。
10.1 General
The organization shall determine and select opportunities for improvement and implement any necessary actions to meet customer requirements and enhance customer satisfaction.
These shall include:
- improving products and services to meet requirements as well as to address future needs and expectations;
- correcting, preventing or reducing undesired effects;
- improving the performance and effectiveness of the quality management system. NOTE Examples of improvement can include correction, corrective action, continual improvement, breakthrough change, innovation and re-organization.10.2 Nonconformity and corrective action
