质量管理体系 要求GB/T 19001-2016 1 范围 中英文对照
质量管理体系 要求GB/T 19001-2016 1 范围中英文对照
质量管理体系
更新日期：2024-07-19
1 范围
本标准为下列组织规定了质量管理体系要求：
- 需要证实其具有持续地提供满足顾客要求和适用法律法规要求的产品和服务的能力；
- 通过体系的有效应用，包括体系改进的过程，以及保证符合顾客和适用的法律法规要求，旨在增强顾客满意。
本标准规定的所有要求是通用的，旨在适用于各种类型、不同规模和提供不同产品和服务的组织。
注 1：在本标准中，术语“产品”或“服务”仅适用于预期提供给顾客或顾客所要求的产品和服务；
注 2：法律法规要求可称作法定要求。
1 Scope
This International Standard specifies requirements for a quality management system when an organization:
- needs to demonstrate its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, and
- aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.
All the requirements of this International Standard are generic and are intended to be applicable to any organization, regardless of its type or size, or the products and services it provides.
NOTE 1 In this International Standard, the terms “product” or “service” only apply to products and services intended for, or required by, a customer.
NOTE 2 Statutory and regulatory requirements can be expressed as legal requirements.
